Emergency cover for tenanted property

How a job runs

Send the address, the tenant's number, who holds keys and who signs off spend. We ring the tenant to arrange access, confirm the charge with you before we travel, and message you from site before any further work goes ahead.

What we get called to

• Water coming through into the flat below from a first-floor bathroom
• A seized gate valve or ballofix, so the tenant cannot isolate the supply
• An RCD tripping the whole flat every time the shower or immersion runs
• Dead sockets on one ring, or a burnt-out shower pull-cord switch
• Blocked or overflowing WCs and basins

Job records

Every job gets photos of the fault and of the finished work, plus a note of what was isolated and anything left outstanding. Send it straight into your maintenance file.

Invoicing

The call-out charge is £70, the same as the published guide price. We confirm payment arrangements with you when the charge is agreed, before anyone attends.

Scope

Emergency plumbing and electrical only. No building work, plastering, decorating or general repairs, and no gas — that includes boiler servicing and gas safety certification. Proof of qualifications and insurance is available on request.

Common questions