Emergency Plumbing
- Burst pipes and leaks
- Blocked toilets and drains
- Taps, showers and cylinders
London · Luton · St Albans · Watford
KLES Home Rescue — Emergency Help When You Need It
Describe the problem, send a photograph and get a straight answer about whether the work can be taken on — without waiting on hold.
If there is fire, smoke or exposed live parts, leave the property and call 999. For a suspected gas leak call 0800 111 999.
Start here
Pick the closest description and your WhatsApp message is prepared for you.
The process
Three steps from the first message to a clear, honest answer.
Call, WhatsApp, or use the emergency assistant to describe the problem, your postcode and the property type.
Photographs of the leak, fuse board or damage mean the job is understood before anyone travels.
You are told whether the work can be taken on, what it involves and what it will cost before anything is agreed.
What we cover
Urgent domestic and rented-property work across three trades.
Managing a portfolio? Support for landlords and letting agents.
Transparency
No fixed prices are published, because an emergency price quoted before seeing the job is a guess. Here is what the cost depends on.
| Factor | What it means |
|---|---|
| Call-out | Covers attending and diagnosing the fault. Confirmed to you before attendance. |
| Time of day | Evening, weekend and bank-holiday work is charged differently to weekday work. |
| Labour | Charged by time on site once the fault is known and the repair agreed. |
| Parts | Any parts required are itemised and agreed with you before fitting. |
No additional work without your approval
Anything beyond the agreed repair is explained and priced with you first. If the job cannot be taken on, you are told straight away.
Trust
Plain dealing in a situation where it matters most.
No fake reviews, no unverified badges and no guaranteed arrival times. Only what can be honestly confirmed.
Charges depend on the work and the time of day. They are explained to you before attendance is agreed.
Sending photographs on WhatsApp avoids wasted visits and speeds up the right response.
Gas appliance work is not offered. Suspected gas leaks should go to 0800 111 999.
Coverage
Check your postcode, then send it with your photographs so the right response can be arranged.
Recent work
Each completed job will be published with photographs, what was found and what was done.
Example format — real job records will replace these before launch.
Example location
Example location
Questions
Straight answers about charges, safety and what to send us.
Get help now
Call 07519 094811, or send your postcode and photographs on WhatsApp.