Emergency Plumbing
- Burst pipes and leaks
- Blocked toilets and drains
- Taps, showers and cylinders
- Tracing and stopping leaks that damage ceilings
Emergency plumbing & electrical — £70 call-out
24/7Plumbing & electrical rescue
Call or WhatsApp your postcode and photos. We confirm before we set off.
Fire, smoke or exposed live parts? Leave and call 999. Suspected gas leak? Call 0800 111 999.
Start here
What has happened?
Pick the closest description and your WhatsApp message is prepared for you.
The process
How it works
Three steps from the first message to a clear, honest answer.
Tell us what has happened
Call, WhatsApp, or use the emergency assistant to describe the problem, your postcode and the property type.
Send photographs
Photographs of the leak, fuse board or damage mean the job is understood before anyone travels.
Get a clear answer
We tell you whether we can take it on and what it costs. Nothing starts until you have agreed it.
What we cover
Services
Two trades, done properly: urgent plumbing and urgent electrical work in domestic and rented property.
Emergency Electrical
- Loss of power
- Tripping consumer units
- Faulty sockets and lighting
- Electrical faults caused by water ingress
What we do and what we do not do
We handle emergency plumbing and electrical work. We do not carry out building work, plastering, decorating or general property repairs. If a leak has damaged a ceiling or wall, we trace and stop the leak — the drying, plastering and redecorating that follows is arranged separately by you or your insurer.
Gas appliance work is not offered. For a suspected gas leak call 0800 111 999.
Managing a portfolio? Support for landlords and letting agents.
Something happening right now?
Call or message the team and describe what has happened. You will speak to KLES Home Rescue directly — no call centre.
Prices
What it costs
Guide prices, published up front. The exact charge is confirmed with you before anyone sets off.
Emergency call-out
£70
Confirmed with you before we set off.
| Guide prices | Price | Detail |
|---|---|---|
| Emergency call-out | £70 | Confirmed with you before we set off. |
These are guide prices, not a quotation for a repair. We confirm the exact charge with you on the phone or on WhatsApp before anyone attends.
No work without your approval
No additional work begins until the problem has been assessed and you have agreed the work and the cost.
Why KLES
What you actually get when you call
No badges we cannot evidence and no promises about arrival times. Here is what is genuinely true.
Straight answer on the phone
Describe the problem, or send a photograph on WhatsApp. We tell you whether it is something we can take on before anyone travels — including when it is not.
You know the cost first
Call-out £70, confirmed with you before we attend. No work beyond the assessment starts until you have agreed it.
Photographs before we arrive
Send pictures of the leak, the consumer unit or the damage on WhatsApp. It means we arrive with the right parts instead of making a second trip.
Plumbing and electrical only
We do not do building work, plastering or decorating. You are dealing with someone who does this specific work daily, not a general trades directory.
Landlords and managed property
We can deal directly with tenants to arrange access, and provide photographic records of what was found and what was done for your files.
One number, day or evening
07840 597243 for calls and WhatsApp. The call-out charge is published on the pricing page, not improvised on the doorstep.
Coverage
Areas we cover
Check your postcode, then send it with your photographs so the right response can be arranged.
Questions
Common questions
Straight answers about charges, safety and what to send us.
Get help now
Speak to someone now
Call 07840 597243, or send your postcode and photographs on WhatsApp.