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Contact

Speak to someone about your emergency

Calling is fastest. WhatsApp is best when you can send photographs of the problem. You can also request a callback below.

07519 094811WhatsApp Us

Prefer to type? Send photographs and your postcode to 07519 094811 on WhatsApp.

Email is suitable for non-urgent enquiries, quotes and landlord paperwork. For anything urgent, please call or use WhatsApp.

Emergency assistant

An automated question-by-question form that collects exactly what the team needs. It is not a person and gives no advice, prices or arrival times.

Request a callback

Tell us what has happened and we will come back to you. For anything urgent, calling is still fastest.

Preferred contact method

What to tell us

  • Your postcode and the property type
  • What has happened and when it started
  • Whether the water or electricity supply has been isolated
  • Photographs of the affected area

Entering your postcode here only prepares your message. Coverage is confirmed when you speak to us.

In an emergency involving fire, smoke or exposed live parts, leave the property and call 999. For a suspected gas leak call 0800 111 999.

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